Product Documentation

• Getting started with SheerID

• March 2025 Releases
• February 2025 Releases
• January 2025 Releases
• December 2024 Releases
• November 2024 Releases
• October 2024 Releases

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• Alliance Network FAQ
• Affinity Network FAQ
• Utilizing DataConnectors with SheerID
• Add School Request FAQ
• First Responder Verification FAQ
• Educator Verification FAQ

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• Creating a SheerID account
• How to download files in MySheerID
• Disabling users from accessing your account
• Adding team members to your MySheerID account
• Managing user permissions on your account
• Protecting your account with Two-Factor Authentication

• How to archive a program in MySheerID
• Obtaining testing credentials
• Utilizing pulse offers
• Utilizing evergreen offers
• Launching your SheerID program
• Creating your offer

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• Consolation offers
• Protecting your exclusive offer
• Consumer-facing emails and how to edit them
• Reminder Emails
• How to copy a program in MySheerID
• Offer Protections: Instant Rate settings

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• Adding SheerID programs to your Shopify Store
• Creating Shopify discount codes
• Migrate to Stripe Billing for Shopify Store
• Use Shopify Flow to tag SheerID consumers in your Shopify store
• Shopify app information

• Understanding your program performance
• Benchmark reporting
• Reporting glossary
• SheerID Performance Dashboard
• Downloading full verification reports
• UTM Parameter Tracking

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• How to purge customer PII
• Support escalation workflow
• Upload image quality requirements
• How to submit an Add School Request form
• Best practices for reverification
• Best practices for supporting your consumers with your SheerID program

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• Video guides and tutorials
• Webinars