Product Documentation

• Welcome to SheerID
• SheerID's free trial
• Supported consumer communities
• Steps in the verification journey
• The flow behind SheerID's solution
• Overview of Consumer Privacy Protections

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• Pay-as-You-Go Starter plans
• Creating a SheerID account
• Adding team members to your MySheerID account
• Managing user permissions on your account
• Protecting your account with 2-Factor Authentication

• Designing a program
• How to Launch SheerID
• Creating your offer
• Creating offer codes
• Uploading codes
• Testing a program

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• Overview of customization options
• Update form and email styling
• Editing copy in the verification form
• Limiting or Turning Off Your Offer
• Adding a Redirect URL to success / approval step
• Setting up webhooks

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• Shopify app information
• BigCommerce App Information

• Benchmark reporting
• Understanding your program performance
• Reporting definitions / glossary
• SheerID performance dashboard
• Downloading full verification reports
• UTM Parameter Tracking

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• Best practices for supporting your customers with your SheerID program
• How SheerID supports consumers getting verified
• Helping Blocked Customers
• Looking up information about a verification
• Consumer verification support FAQ

• Video guides and tutorials
• Webinars