Product Documentation

• August 2024 Releases
• July 2024 Releases
• June 2024 Releases
• May 2024 Releases
• April 2024 Releases

• Getting started with SheerID

• Utilizing DataConnectors with SheerID
• Add School Request FAQ
• Student Verification FAQ
• Military Verification FAQ
• What is PII and Personal Data?
• Data and asset retention policies

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• Creating a SheerID account
• How to download files in MySheerID
• Disabling users from accessing your account
• Pay-as-You-Go Starter plans
• Adding team members to your MySheerID account
• Managing user permissions on your account

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• How to archive a program in MySheerID
• Obtaining testing credentials
• Utilizing pulse offers
• Utilizing evergreen offers
• Launching your SheerID program
• Creating your offer

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• Consumer-facing emails and how to edit them
• Reminder Emails
• How to copy a program in MySheerID
• Redemption Limits
• Overview of customization options
• Update form and email styling

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• SheerID partner apps
• WooCommerce app information
• Conversion Dashboard for Shopify clients
• Upgrading the Shopify app to enable customer tagging
• Shopify app information

• Understanding your program performance
• Reporting glossary
• SheerID performance dashboard
• Downloading full verification reports
• UTM Parameter Tracking
• Tracking custom metadata

• How to purge customer PII
• How to submit an Add School Request form
• Best practices for reverification
• Best practices for supporting your consumers with your SheerID program
• How SheerID supports consumers getting verified
• Helping Blocked Customers

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• Video guides and tutorials
• Webinars