Product Documentation

• Getting started with SheerID

• June 2025 Releases
• May 2025 Releases
• April 2025 Releases
• March 2025 Releases
• February 2025 Releases
• January 2025 Releases

See all 16 articles

• Alliance Network FAQ
• Affinity Network FAQ
• Utilizing DataConnectors with SheerID
• SheerID Digital Accountability Statement
• Low Income Verification FAQ
• Healthcare Verification FAQ

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• How to download files in MySheerID
• Disabling users from accessing your account
• Adding team members to your MySheerID account
• Managing user permissions on your account
• Protecting your account with Two-Factor Authentication

• Implementation overview
• Account linking implementation checklist
• Preparing for implementation kickoff
• Landing page best practices
• How to archive a program in MySheerID
• Obtaining testing credentials

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• Protecting your exclusive offer
• Consolation offers
• Consumer-facing emails and how to edit them
• How to copy a program in MySheerID
• Offer Protections: Instant Rate settings
• Redemption limits

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• Shopify app information
• Adding SheerID programs to your Shopify Store
• Creating Shopify discount codes
• Migrate to Stripe Billing for Shopify Store
• Use Shopify Flow to tag SheerID consumers in your Shopify store

• Understanding your program performance
• Downloading full verification reports
• Benchmark reporting
• Reporting glossary
• SheerID Performance Dashboard
• UTM parameter tracking

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• How to purge customer PII
• Document your SheerID program to create an FAQ
• Support escalation workflow
• Upload image quality requirements
• How to submit an Add School Request form
• Best practices for reverification

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• Video guides and tutorials
• Webinars