Product Documentation

• Getting started with SheerID

• Welcome to SheerID
• Omnichannel programs and in-store verification
• Countries and languages
• SheerID's free trial
• Supported consumer communities
• Steps in the verification journey

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• Disabling users from accessing your account
• Pay-as-You-Go Starter plans
• Creating a SheerID account
• Adding team members to your MySheerID account
• Managing user permissions on your account
• Protecting your account with 2-Factor Authentication

• Designing a program
• Adding an offer to SheerID for Shoppers
• Utilizing pulse offers
• Utilizing evergreen offers
• How to Launch SheerID
• Creating your offer

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• How to copy a program in MySheerID
• Instant Rate settings
• Redemption Limits
• Overview of customization options
• Update form and email styling
• Editing copy in the verification form

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• Conversion Dashboard for Shopify clients
• Upgrading the Shopify app to enable customer tagging
• Shopify app information
• BigCommerce App Information

• Benchmark reporting
• Understanding your program performance
• Reporting glossary
• SheerID performance dashboard
• Downloading full verification reports
• UTM Parameter Tracking

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• Best practices for reverification
• Best practices for supporting your customers with your SheerID program
• How SheerID supports consumers getting verified
• Helping Blocked Customers
• Looking up information about a verification
• Consumer verification support FAQ

• Video guides and tutorials
• Webinars