Product Knowledge Base

Technical support documentation for businesses utilizing SheerID

Getting Started with SheerID

A curated list of key knowledge base articles for new and returning SheerID users.
Monthly Product Updates

Stay up to date by exploring our Product Release Notes for the latest features, improvements, and bug fixes
SheerID's solution

Overview of SheerID's solutions
Account & User Management

How to set up your SheerID account, manage it, and manage your users
Implementing SheerID in your Webstore or Website

Guides for implementing SheerID in your Webstore or Website
Customizing Your Program

SheerID offers lots of options for customizing your programs in MySheerID
Partner apps

Information about using SheerID's app integrations
Reporting & Tracking

Once launched, learn how to understand your current performance and optimize your SheerID programs.
Consumer Support & Offer Management

Learn how SheerID - and you - can support people through the verification process.
Webinars and videos

View previously recorded webinars and videos covering topics related to SheerID's solutions

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