Updating your MySheerID profile

Any user with access to MySheerID can update their profile details; this includes the first and last name, and email address.

Follow these steps to update your profile:

1. Login to your MySheerID account
2. Open the account menu in the bottom left corner

3. Click on Profile to open the profile settings

   

4. Edit your First Name, Last Name, and/or Email Address

   

5. Click Save

Updating the Company Name

Only the Account Owner can update the company name in MySheerID. Read more about user roles and permissions here. To update the company name:

1. Login in to your MySheerID account
2. Open the account menu in the bottom left corner
3. Click on Account Settings
4. Update the Company Name and Company URL in the Account Information section
5. Save your changes

Add team members to your account

The User Admin can invite new users to your account, manage their permissions, and disable user accounts.

Protect your account with 2FA

If you require extra security for account access, reach out to SheerID's Product Support Team to enable Two-Factor Authentication.

Accessing multiple MySheerID accounts

If you have access to multiple accounts, there are several ways to navigate between them.