This article will highlight the File Manager in MySheerID.
Using the File Manager
To help you locate downloadable files from SheerID, we added an inbox to MySheerID. To transfer a file, select the tray icon labeled File Manager on the left-hand navigation bar show in the picture below.
Once selected you will see all files available for download, or use the option to upload files.
The navigation items available in your MySheerID dashboard may differ depending on the permission roles assigned to your user profile. Only users with both the Reporter and Customer PII permission roles will see the icon and have access to the Inbox.
Click on the menu option on the right, within the file card, to download or delete the desired file listed in your Inbox. All files are automatically purged 30 days after initial upload by SheerID.