Consumer Verification: Verification Form Updates
We increased the font size and left-aligned the text fields on the verification form. We also increased the default width of the form, adding more padding to give it a more aesthetic appeal.
Consumer Verification: Metrics Research
We began capturing metrics like query length, event duration, number of times a user retypes their entry, and the rank of the organization a customer chooses, to improve the consumer experience.
Consumer Verification: Military Home Address Collection
We added the ability for military forms to collect a home address for military programs that require home address as an input.
Consumer Verification: Verification Form Update
We fixed the modal width on the verification forms to suit the increased font size and wider forms.
Consumer Verification: Typo Fixed
We were alerted to a typo in the word verification at a certain spot in our first responder verification flow.
Consumer Verification: Loading Indicator Added to Org Search
Now, when a user is searching for a school and is waiting for results to be returned, they are shown a loading indicator so that they know the form is still working/responding to them.
Consumer Verification: Added Language Support for Swahili and Icelandic
See the full list of Countries and Languages supported by SheerID here.
Consumer Verification: JSLIB Update
We rolled out a v2 of our JSLIB, a performance-focused update to increase conversion rates through faster load times.